What Do Managed IT Service Providers Do?

 

Many businesses have IT services because it is becoming essential. There are outsourced as well as in-house services that companies have the option of using. Even though IT services are everywhere, do you know what we do for companies? Read on as we explain what IT services are and what we do as a managed IT service provider.

What Is a Managed IT Service Provider?

A managed IT service provider is a third-party company that provides technical services to companies to monitor and manage their IT infrastructure. The services that are provided depend on the package you choose. There are many different terms used to describe them; however, they are essentially the go-to for anything technical within your company.

What Do They Do?

The job of IT services includes a variety of different tasks and skills. Here are a few services that are provided with IT services:

·        Remote Desktop / Office support

·        Cybersecurity

·        Network Monitoring

·        Maintenance

Services vary on the packages that are chosen from the provider. They are customizable to meet the needs of your business, no more and no less. Each business is different, so specifically what managed IT service providers do is monitor and manage your network; however, they can do more if that is what you require.

Is Outsourcing Beneficial?

Outsourcing a managed IT service provider has many benefits. Not only is it cost-effective, but your company can focus on the core business rather than just the technical. These providers are highly skilled professionals that can help with any technical advance or issue that arises.

Having the right people to take care of your network is important. Your business is precious and having the very best watching over it can bring some ease to your mind, knowing that any issue and update will be taken care of by professionals that have been extensively trained.

How Do I Choose the Right Company?

This is a very important question to ask when looking for a managed IT service provider. Before answering that question, your company must evaluate what is needed out of a provider. Define the goals and expectations that you have for them. After those are defined, working with a personable company is important. Being able to talk to multiple people to fix an issue at any given time will come in handy.

That is why at TXSG we pride ourselves on providing team-based service to our clients. We believe that having a trusting relationship with our clients is essential to provide services for our clients to thrive. If your business is looking for a managed IT service provider, contact us and let us know how we can help your business got to the next level. 

Data Loss, Explained by A Managed Cloud Service Provider

 

Backing up your data can seem trivial when everything is going smoothly. However, if a system crashed or the power went out in the middle of a project, it can become a very big problem. Especially for startups, backing up your data is an essential part of your network.

According to a 2019 study, 1 in 5 small businesses close when they experience an attack by malware. When a cyberattack happens to a startup or small to medium businesses (SMBS), the recovery is very costly in time and money. Read on as we explain what the real cost is of not having data backed up and how you can utilize managed cloud service providers to prevent shutdowns.

What is the financial cost of data loss?

The average cost of data loss fluctuates by the year. A study done in 2018 by IBM shows that in 2018, the average global cost per data breach incident was around $3.9 million. Recovery costs can be significantly higher or lower depending on the amount of time passed between the initial breach and resecuring your network.

In 2021, the average cost rose almost 10% from $3.9 million to $4.2 million. This is the highest average cost of data breaches in 17 years.

Downtime due to data loss can, also, provide financial loss. When your network has been breached, the company’s normal operations come to a complete stop. Depending on the company’s size, there can be a loss of thousands of dollars per hour if the network is offline.

What is the non-financial cost?

Losing data can cause a major loss in money; however, there can be additional non-financial consequences as well, such as in the case of a network halt. There can be a stop in production which can affect productivity, reputation, and push out of product.

Service interruptions can cause users to be irritated and can damage loyalty. The reputation of the business is vital. Especially with social media these days, a small negative interaction can cause a large pushback.

What factors can cause the loss of data?

Several different factors can cause the loss of data. Every business is different and there will not be the same cause across each business. Here are a few common causes:

-        Failed Power

-     Accidental / Intentional Data Removal

-    Network Malfunction

-      Natural Disasters

-      Hacking / Malware

-       Theft

What can be done to prevent data loss?

Data loss can be prevented by having backup services in place. Many companies benefit from using managed cloud service providers to set up a cloud to back up data. These services can provide cybersecurity as well as extra storage just in case your companies network shutdown or is compromised. This is what we provide with our Bright Cloud Private Cloud Hosting Service. Contact us today to learn how to secure your data.