Working from home, or even from hundreds of miles away, can be a big transition for some teams. Especially after the introduction of COVID, figuring out the best way to go remote has been critical for many types of businesses. But it can be simple with the help of remote desktop support. It’s convenient, fast, and secure. Both you and your employees should feel confident about accessing the contents of your work computer from anywhere else in the world. Keep reading as we explain the IT solutions that remote desktop support services provider to give you peace of mind.
How Does Remote Desktop Work?
Rendered to access a specific device from another device, remote desktop support delivers access to network resources, files, and applications. All you need is a connection to the internet. Whether it be desktop, mobile, or virtual machine, this access is as if you were working on the local system, making the exchange of data run smoother. Remote desktop software captures your mouse and keyboard inputs, then sends them to the host machine. No additional hardware is needed to link the user to the server, but you may require additional software if your tasks have heavy use of graphics.
Quick Tip: Don’t trust just any stranger to access your computer remotely! Only your trusted IT service provider and internal IT employees should manage this important service.
The rise of technology and globalization has resulted in the perfect environment for cyberattacks to occur. Cybercrime is a major concern for any business, so you need to be proactive with detection and mitigation. With remote desktop support services, you can streamline cybersecurity processes by safeguarding your network. This solution will also adhere to compliance standards, such as with the General Data Protection Regulation (GDPR) or the Payment Card Industry Data Security Standard (PCI DSS), to protect your customers and business at large.
Benefits of Using Remote Desktop Support Services
There are two primary issues that remote desktop support solves—remotely accessing files on a local network and eliminating problems with bandwidth. With file access, the IT team is capable of making all corporate applications available. Cybersecurity vulnerabilities are reduced because the data never leaves the corporate confines. With bandwidth, issues are restricted to the user interface. This means that, if an employee is working from home, they don’t have to send the data back to corporate servers.
With remote desktop support services, IT teams can more easily apply fixes for hardware and software issues on another device. It’s a more flexible way to work and provides employees with on-demand IT service. You simply have to contact your managed IT services provider, who will have network techs available 24/7. Having access to professionals, regardless of if they are in-house or outsourced, will inevitably increase your productivity. When you are not having to troubleshoot your computer issues, you can stay focused on your primary job roles.
What About Remote Desktop Environments?
Microsoft Windows offers Remote Desktop Service (RDS), which is a platform for building virtualization solutions. It lets users remote in to another computer or into their employer’s network. Within the virtualization environments, you have the flexibility to deploy applications that your users need in a secure way. With desktops, your users get the full experience. This is ideal for those that rely on computers as their main workstations. Alternately, RemoteApps are ideal for managing key applications to make them appear local. Then, users can customize for their own desktops. With RDS, you can easily leverage the Windows Server to drive your users’ daily workloads.
Virtual Private Networks (VPNs) and Virtual Desktop Infrastructure (VDIs) come with their own benefits and disadvantages. With VPNs, in particular, users can connect to a private office network from their desktop through the internet. To do this, they implement an encrypted tunnel that enables the machine to run as if it was in the office. It is a familiar technology to many in-house IT teams. However, because they rely on the client, you are limited with the devices you can use a VPN on. Remote desktop services are a great solution when it comes to performance, maintenance, and cost. That being said, the service you should use depends entirely on your business’s budget and needs.
As businesses continue to send their employees to work outside of the office, they need to find secure ways to share their files. This is a benefit of setting up the remote desktop environment for clients. With regard to security, performance, and monitoring, businesses of all sizes benefit from having remote desktop support services.
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