Thursday, March 26, 2020

Infrastructure Management Services: Benefits & How to Choose the Right Solutions


IT infrastructure management services were created to provide businesses with a way to manage their systems, network, and data storage. These items work together to deliver customer-facing components that can ultimately make or break a business. Internet, email, and data accessibility are all examples of the areas that infrastructure management might cover. Keep reading to delve deeper into the benefits of using infrastructure management services and how to choose the right solutions for your business.

The Benefits

The advantages of using infrastructure management services are outlined below:

    • A quick response time helps firms minimize downtime.
    • Access to the latest technology helps organizations seamlessly adapt to the ever-evolving tech world.
    • Proactive measures (as opposed to reactive ones) are taken, which can help companies to avoid IT issues altogether instead of waiting for a malfunction to occur.
    • Streamlining everyday IT functions can help to increase employee productivity, as there is more freed up time for them to plan for and meet the goals of their overall business strategy.
    • Another major benefit is that you will begin to see better customer satisfaction and improved general performance.

Business requirements and consumer expectations continue to grow, which means that IT service offerings are becoming more complex and larger in scope. Because of this, it is more important than ever to find a provider that gives you simple solutions, clear reporting, security, scalability, mobility, and cost effectiveness.

How to Choose the Right Solutions

Before you pick your provider, it is important to understand your own business’s needs and goals. This means defining the services, controls, and reporting that are required to enhance operations. IT solutions can take several forms, including onsite and remote capabilities for physical and virtual management, industry-specific protocols (such as HIPAA compliance in healthcare), and dashboards that offer training, consulting, and more. These are all great ways to improve your current IT situation, but the best way to pick a provider should not be based on all the bells and whistles that come with their solutions; choosing a provider whose goal is to help you reach your goals is the key in creating a strong partnership.

Some of the other more complex considerations that go into picking the right solutions include the following:

    • Remote and mobile access
    • Network security functions
    • Automation
    • Resource allocation
    • Trend analysis and reporting
    • Capacity optimization and resource forecasting
    • Network health checks

While the above list is not exhaustive, it does illustrate the amount of planning that should go into picking the right services for your organization.
With all of the available IT infrastructure management services out there, narrowing down your search can be tough. If you are in need of an infrastructure overhaul or simply want to streamline your network, consider contacting TXSG. We offer several IT infrastructure solutions, including server room implementation and relocation, data center implementation and relocation, and private cloud hosted services. We are always happy to assist you in created a better system so that you can focus on what matters most: Your business.

Wednesday, March 4, 2020

Nonprofit IT Consulting: Is Your Business Prepared for When Disaster Strikes?

Disastrous events are more common than you may think. Natural disasters like floods or wildfires affect everyone, and businesses are certainly not immune to Mother Nature’s ways. To add insult to injury, organizations must also be aware of less natural problems, such as ransomware attacks or even a busted pipe above the server room. Because businesses are keepers of sensitive data, the potential issues that may arise due to a disaster could prove to be catastrophic. This is why having a backup plan is an essential aspect of running any company.

NONPROFITS AND DISASTER RECOVERY


When examining the significance of disaster recovery for nonprofits specifically, the importance of having a backup plan increases exponentially. This can be attributed to the fact that during many crises (like natural disasters), nonprofits are typically called on to facilitate relief efforts. The resiliency of a community post-disaster is often directly correlated with the resiliency of their nonprofit organizations. Nonprofit IT consulting can actually help your organization to bounce back quickly. Continue reading to learn how backup and disaster recovery solutions can help your organization to better prepare for when disaster strikes.

STEPS FOR GETTING PREPARED


We get it – preparing your nonprofit for a disaster is overwhelming and something that is surprisingly easy to put off. A good way to approach disaster planning is to tackle each part of the plan in smaller chunks. The ultimate goal is to create a strategy that allows for continuity of your business’ operations, and the steps to get there are outlined below.  

    1. Create a “go-bag” for your organization. 


This bag should contain all of the information required to continue business operations. Its purpose is to be grabbed in case of an emergency. The contents of the bag should include organizational documents, program administration documents, communications and contact information, and technology and facility information. All of the documents you place in your go-bag should be copies of the original files. 

    2. Develop a communications plan.


Having technology and organizational practices that allow for simpler and more accessible forms of communication is key. This is because employees are better able to work and respond to items via whatever device they choose, which cuts down on lag time and encourages both internal and external communication. Integrating VOIP solutions into your organization is a great way to facilitate this. 
 

    3. Take advantage of nonprofit IT consulting. 


Ensuring that your data is regularly backed up in a different location (such as the cloud) can prove to be very beneficial for your nonprofit when a catastrophe hits. This reduces downtime and helps to keep your organization’s information safe. Hiring a third-party IT service provider that specializes in disaster recovery is a good way to begin the process of backing up critical files.  

Don’t let natural disasters like an earthquake shake up your plans and cause your organization to crumble. At TXSG, we are proud that our success has given us the ability to participate in charitable events and assist nonprofits at little to no cost. Contact us today to get started on preparing your business for whatever may come.  


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